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Due to new Google Play Store requirements, Android phones on version 10 and lower can no longer access the Mobile Banking application.


What does this mean?

The Google Play App store is used by many vendors (Google, Samsung, Motorola, etc.) to deliver applications to devices. Starting in August 2021, Google is enforcing new API (Application Product Interface) requirements that mean app support must be confined to Android version 11 or higher.

How does this impact me?

If a user's phone is unable to update to Android 11 and/or a third-party Mobile Banking application does not support Android upgrades, those users are unable to use the American Eagle Bank Android Mobile Banking application. This also removes the ability of a customer to make remote deposits via their smart phone.

Mitigation?

You may continue to access Internet Banking on your mobile device via the web browser, but mobile deposit will no longer function.